Privacy Policy

Last updated: January 2025

Introduction

Linked Impact (Pty) Ltd ("we", "our", or "us") operates the Crop Compliance mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

Account Information

• Name
• Email address
• Company/organisation name
• Contact details

Compliance Data

• Documents you upload (compliance certificates, policies, records)
• Form submissions and compliance records
• Digital signatures
• Comments and notes
• Audit tracking information

Technical Data

• Device information (device type, operating system)
• App usage data
• Error logs and crash reports

How We Use Your Information

We use the information we collect to:

• Provide and maintain the App's functionality
• Store and organise your compliance documents
• Calculate and display compliance statistics
• Generate compliance reports
• Send important notifications about your account or compliance status
• Provide customer support
• Improve and optimise the App

Data Storage and Security

Your data is stored securely using Google Firebase services, including:

• Firebase Authentication for secure login
• Cloud Firestore for data storage
• Firebase Cloud Storage for document storage

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

All data is encrypted in transit using SSL/TLS and at rest on Firebase servers.

Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• Service Providers: We use Google Firebase to provide our services. Google's privacy policy applies to their handling of data.
• Legal Requirements: If required by law or in response to valid legal requests.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your data.

Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

Children's Privacy

The App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

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